Guest Information

The entire team would like to warmly thank you for choosing to stay with us.
We are dedicated to offer a comfortable, welcoming, and homely experience.
From cozy accommodation to attentive service, we aim to make your stay memorable.
We hope you settle in, relax, and enjoy every moment with us.


General Information

Check-in:   15:00
Check-out: 11:00 AM

Early Check-in:
If you wish to check in between 10:00 AM and 14:00, an early check-in fee of DKK 200 for the room applies.
This is subject to availability, so please contact the reception in advance.

If you are arriving very early (before 10:00 AM), we recommend booking the night before to make sure your room is ready upon arrival.

Transportation

Auto Taxi:                +298 311234
Bil Taxi:                   +298 323232

Airport Shuttle:        www.taxi.fo
We recommend booking your taxi or shuttle in advance.

Emergency Contacts

Police:                    +298 351448
Emergency:            112
For urgent assistance, please get in touch with the reception.
We are here to help you.

 

Breakfast and Dining

Breakfast Restaurant
Our breakfast is served daily from 07:00 AM to 10:00 AM.
Non-staying guests can purchase breakfast for DKK 145 per person.

Lunch and Dinner
We do not offer lunch or dinner service, as we wish to support the local restaurants in town.
However, you can bring takeaway meals and enjoy them in our dining area.

Drinks and Light Meals
A selection of drinks and homemade light meals is available for purchase at the reception.

 

Facilities

Warm Beverages
We offer complimentary coffee and tea from the restaurant to all our guests staying with us.

Coffee in the Rooms
You’re welcome to purchase extra coffee capsules for your room. In Superior and Suite rooms, capsules are refilled daily.

Extras Available at the Reception (Free of Charge)
Extra towels
Vanity set
Sewing kit

Water Usage
We have adjusted the water flow in our sinks and showers to an eco-friendly level, reducing water waste.

Tap Water
You’re more than welcome to drink from any of our taps. The tap water in the Faroe Islands comes from natural springs and reservoirs and is considered among the cleanest and safest in the world. Rest assured – enjoy it freely!

Food Waste
Please help us reduce food waste by only taking what you need at breakfast.
Thank you for supporting our sustainability efforts!

Parking
We provide free parking for all our guests.
If you are driving an electric vehicle, please get in touch with the reception for access to our charging facilities.

Fitness
Our hotel gym features a variety of workout equipment.

Secure Bicycle Storage
We offer a secure area for storing your bicycles.

Sunflower Program
We are proud participants in the Sunflower Program, which supports guests with hidden disabilities.

Accessibility
We offer barrier-free access, including exceptional support for guests who are blind, deaf, or have a hearing impairment.


Guest Services

Linen Change
Linen change is included on the 4th day of your stay. If you wish to have the linen changed, please notify the reception.

If you would like fresh linen before that, it is available upon request for an additional fee of DKK 100.

"I Choose Green" 
Help us care for the environment by hanging this sign on your door before 11:00 AM. In return, we’ll thank you with a complimentary drink in the evening. Choose between a beer, a soft drink, or water.
(One drink per room per day. Please remember to make your selection the same afternoon.)

If you choose “Clean Me”
This means we will tidy your room as part of the daily cleaning – please note it does not include a linen change.

Luggage Service
Upon request. Please get in touch with the reception.

Baby cots
Baby cots and other baby equipment are available for an additional fee of DKK 50,00

Extra Duvet
Available upon request.

Pillow 
Select from a range of pillows tailored to suit your individual sleeping preferences.

Bathrobe
Available upon request, an additional fee may apply.

Bathroom Stool
Available upon request.

Allergy-Friendly Breakfast Products
We offer allergy-friendly options at breakfast.
Please let our staff know, and we will be happy to assist you.

Shoe Cleaning Kit
Available upon request.

International Adapters
Available at the reception upon request.

Iron and Ironing Board
Available upon request.

Shuttle or Limousine Service
Please ask the reception for help with booking.

Mystery Guest Quality Control
We maintain high service standards through regular mystery guest evaluations.


Laundry Services

Self-Service Laundry
A washing machine and dryer are available for self-service.
The price is DKK 200,00 for washing and drying.
Laundry detergent is included.
Please contact the reception for access and assistance.

Laundry and Ironing Service
We offer laundry and ironing services upon request.
Please ask the reception for prices and details.

 

Guest Services

Forgotten Items
If you have forgotten something at the hotel and would like us to send it to you, we charge a service fee of DKK 100 plus the postage cost.

 

Contact Us Anytime
If you need anything during your stay, please do not hesitate to visit the reception.
We are always happy to assist you and make your stay comfortable.

 

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